We want to make your experience at Stoa Family Academy 2024 as simple and seamless as possible. To achieve that goal, please help us by carefully reading the following information:

Before Stoa Academy:

1. If you have registered and paid for Stoa Family Academy, you will receive a detailed email approximately three days before it begins. If you do not receive the email, please double-check your junk mail folder before reaching out for help. The following information will be included in the email you receive:

  • Further detailed instructions that we do not want to put here on the public website
  • Links to enter the Zoom rooms we will be using for Academy
  • A digital form for you to fill out with the names of participants from your registration

You will want to keep the email easily accessible for the duration of the event in order to access the Zoom links.

2. Once you receive your email, it is very important that you fill out and submit the form that will be linked there to let us know the names of the individuals included in your registration. You should disregard this form if you purchased the Individual Pass or only the Digital Pass.

3. After you submit your list of registered participants, you will receive a second email with a list of unique login ID #s for each member of your group (family or club). It will be your responsibility to communicate those login ID #s to the individuals in your group. Please do not share login IDs with anyone outside of your registration. NOTE: If you purchased a Family Pass, all members of your group must be from the same household.

If you need assistance before Academy starts, please contact us at [email protected]

During Stoa Family Academy:

1. You will use the Zoom links provided in the email we send approximately 3 days before Academy to access the event platform.

2. When any participant enters the Main Zoom room, he/she must have the following information displayed as his/her name: first name, last name, login ID#

3. Our Proctors will be double-checking names with registered login ID #s

4. At the beginning of each scheduled class time, you will join a Breakout Room that corresponds to the name of the class session you wish to attend during that time block.

5. We will have Proctors on hand throughout each day and in each room to assist you and answer any questions you may have.

6. PLEASE keep your camera ON while attending classes. The sessions are being recorded for the Digital Pass, and they will be much more entertaining to watch if live people are interacting rather than black boxes on the screen. In addition, our instructors can make their class sessions much more fun and interesting if they can see your face!

7. At the end of each session, we will ask you to complete a quick two-minute survey to give us valuable feedback on how we can improve Stoa Family Academy for the future.

For help during Academy, you will be provided with a list of phone numbers you may use to contact us.

NOTE: We will be using a mass texting application to communicate with all participants during Stoa Family Academy as needed. We will keep such messaging to a minimum.